Effective Date: 3/24/2025
Last Updated: 3/24/2025
At Skyniks, your privacy is fundamental to us and to your overall shopping experience. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit www.skyniks.com, or interact with our services. We are committed to protecting your personal data and ensuring that your privacy is respected.
1. Privacy and Authorization
Skyniks has the sole responsibility to adhere to the best practices in keeping your personal information confidential. We ensure the security and confidentiality of any data you provide us, including but not limited to:
Your account details (name, contacts, passwords, telephone number, email address, mailing address, etc.)
Your browsing history
Your order history (placing orders/placed orders)
We do not display, sell, or share this information with third parties unless explicitly required by law or with your informed consent.
Communications and Contact
Skyniks may occasionally contact you through autodialed or prerecorded calls, text messages, or emails for the following reasons:
To understand your needs and how we can improve our services (collecting your opinions and feedback)
To update you regarding your account, including resolving issues
To troubleshoot problems or provide upgrades to your account
For marketing purposes (only if you consent). You have the right to opt-out of these communications at any time.
2. Limitation of Liability
At Skyniks, we proactively implement best practices to ensure the safety of your account and shopping experience. This includes secure encryption of your account details and continuous monitoring of our platform for vulnerabilities.
However, Skyniks shall not be held responsible in the event of:
Exposure of your login credentials to third parties
Compromise of your account due to unauthorized access, including but not limited to hacking incidents
Damage to your software or hardware resulting from viruses or bugs transmitted through our website or third-party platforms
IMPORTANT: If you suspect any unauthorized activity or feel your account security has been compromised, notify us immediately at info@skyniks.com or call us at +254 [Insert Number].
3. Data Collection and Use
Personal Information We Collect
Registration Data: Name, email, contact details, and password when you create an account
Order Details: Delivery address, billing address, payment information
Browsing Activity: Pages visited, time spent, and interactions on our website
Comments and Reviews: Information you submit through comments and product reviews
How We Use Your Information
To process and fulfill your orders
To manage and maintain your account
To offer customer support and resolve issues
To improve our website and services
To send you service updates, promotions, and marketing materials (if you opt-in)
To protect against fraud and unauthorized transactions
4. Comments Section
When you leave comments on our site:
We collect the data shown in the comment form, your IP address, and browser user agent string for spam detection
An anonymized string (hash) from your email address may be shared with Gravatar to check if you are using their service. After your comment is approved, your profile picture becomes visible to the public alongside your comment
5. Cookies and Tracking Technologies
Cookies are small text files that enhance your browsing experience. We use them to:
Cookies We Use:
Login Cookies: Last for two days, or two weeks if you select “Remember Me”
Screen Options Cookies: Last for one year
Temporary Cookies: Set when visiting the login page, discarded when you close your browser
Comment Cookies: Save your name, email, and website for one year for convenience when leaving future comments
Editor Cookies: If you publish or edit an article, a cookie saves the post ID and expires after one day
You can manage cookies through your browser settings. Disabling cookies may affect your experience on our website.
6. Data Sharing and Disclosure
We do not sell or rent your data. We only share your personal data in the following circumstances:
With trusted third parties who assist in operating our website and processing payments (subject to strict confidentiality agreements)
When required by law or legal processes
To protect the rights, property, or safety of Skyniks, our users, or others
7. Security of Your Data
We use strong security measures to protect your personal data, including:
SSL (Secure Socket Layer) encryption
Regular monitoring of our network and systems
Restricted access to personal data within Skyniks
Despite our best efforts, no method of transmission over the Internet or method of electronic storage is 100% secure.
8. Your Rights and Choices
You have the right to:
Access, correct, or delete your personal data
Withdraw your consent for data processing (where applicable)
Object to or restrict certain types of processing
Opt-out of marketing communications
Lodge a complaint with a relevant data protection authority if you believe your data has been misused
For any privacy-related requests, email us at info@skyniks.com.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us for immediate removal.
10. Newsletters and Marketing Communications
By signing up for our newsletter, you agree to receive email updates about our latest products, promotions, and special offers.
Stay updated on the latest from Skyniks!
11. Changes to This Privacy Policy
We may revise this Privacy Policy periodically. Any updates will be posted on this page, and where appropriate, we will notify you via email.
Contact Us
For questions or concerns about this Privacy Policy, please reach out to us:
📧 info@skyniks.com
