Skyniks has a sole responsibility to provide you with exemptional shopping experience at every click of the button. We assure you that all due precautions are taken so that your package is delivered to you intact and on time by our delivery partners. Place your order and we shall do the rest.
Shopper Concerns;
- Shipping/Delivery charges?
- Delivery timeline?
- Pick up station?
- What are available payments Forms-Advance Payment (A.P)?
- How to track your order?
- Shipping/Delivery Charges?
- Once, you place an order with your chosen pick up station, you will get/check your order summary including delivery charges.
- Delivery costing (how packages sizes are categorized);
- Light: includes products i.e., battery and TVs etc.
- Large/bulky: includes products i.e., maize millers, motor bikes, washing machines, fridge, etc.
- Delivery within Nairobi is free.
- More orders save cost, a good discounted delivery charges may be applied.
- Delivery timeline?
Factors considered;
(i) An order within Nairobi and its environs;
- On average of 1-3 hours when the order is complete.
(ii) An order outside Nairobi;
- On average it takes between 12 -24 but we promise to deliver as soon when the order is complete.
(iii) Also, delivery time is further guided on the following factors;
- Shopper has an option to indicate a date when the delivery can be done.
- Destination to which the product is delivered.
- Weight of the product (Heavy products needs special delivery modes in relation to light products).
- Pick-up stations?
- Two options available;
(i) Doorstep delivery via courier service (ii) In-person pick up from given drop off centers.
How to track your order?
- Kindly contact our Customer Service Center at: Mail: info@skyniks.co.ke or call: +254 794 136 656.
